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I just realised i now get unable to find multi wallet key when i try to open the portfolio builder.

Right, so going back to my prior post, if you open the pb.dat file, it probably cant read the "BBP=" row then, so therefore it doesnt have 7 rows in it?
Then going back to the other suggestions, one of those should help.
Confirm each of those independently first (from the prior posts).

Right, so going back to my prior post, if you open the pb.dat file, it probably cant read the "BBP=" row then, so therefore it doesnt have 7 rows in it?
Then going back to the other suggestions, one of those should help.
Confirm each of those independently first (from the prior posts).

Hi Rob,

my pb.dat has 7 entries

PASS=

DOGE=

XLM=

XRP=

BBP=

COLORED_DOGE=

COLORED_XLM=

BBP_TRADING=

including pass all populated.

Hi Rob,

my pb.dat has 7 entries

PASS=

DOGE=

XLM=

XRP=

BBP=

COLORED_DOGE=

COLORED_XLM=

BBP_TRADING=

including pass all populated.

ok so i now copied a backup i had of the pd.dat file, portfolio builder is now working , but in the exchange , native doge is fine, but the coloured doge and trading address show 0 balance the address is correct as if i check the balance on the block chain they have funds.

ok so i now copied a backup i had of the pd.dat file, portfolio builder is now working , but in the exchange , native doge is fine, but the coloured doge and trading address show 0 balance the address is correct as if i check the balance on the block chain they have funds.

Just a thought probably a silly question but is there a way to get BBP to recreate the PB.dat file for me?

Just a thought probably a silly question but is there a way to get BBP to recreate the PB.dat file for me?

Hi Rob,

Ok So a quick update, i deleted the pb.dat files and swapped my wallet for an old one from 2023, bpp then updated and recreated the files, but my bbp trading address still shows as 0 on the exchange, but if i look at it on the chain it has funds. Any ideas.

Hi Rob,

Ok So a quick update, i deleted the pb.dat files and swapped my wallet for an old one from 2023, bpp then updated and recreated the files, but my bbp trading address still shows as 0 on the exchange, but if i look at it on the chain it has funds. Any ideas.

Hi,  Sorry, didnt get a notification email that you replied.
So doing it that way leaves so many questions, so I would recommend you just delete the pb.dat file, verify you are on the latest wallet (did you check the version to see if it matches Day of The Lord, and also that the blocks are synced up to chainz block hash), and then unlock the wallet, and launch Portfolio Builder from the menu; and it will make you a new PB.dat file.  Then re-test.

Hi,  Sorry, didnt get a notification email that you replied.
So doing it that way leaves so many questions, so I would recommend you just delete the pb.dat file, verify you are on the latest wallet (did you check the version to see if it matches Day of The Lord, and also that the blocks are synced up to chainz block hash), and then unlock the wallet, and launch Portfolio Builder from the menu; and it will make you a new PB.dat file.  Then re-test.

Hi Rob,

So i went back to the original version of the wallet, deleted pb.dat, it then recreated it for me, but my bbp trading address still shows as 0 the address is

BF3pdwnicqDkHkEbjE729ndk4cXLLEYXFk

Exchange still shows 0 balance, but Chainz shows a balance.

I definitely have the latest version and the number of blocks match up.

Any ideas?

Hi Rob,

So i went back to the original version of the wallet, deleted pb.dat, it then recreated it for me, but my bbp trading address still shows as 0 the address is

BF3pdwnicqDkHkEbjE729ndk4cXLLEYXFk

Exchange still shows 0 balance, but Chainz shows a balance.

I definitely have the latest version and the number of blocks match up.

Any ideas?

Ahh, perfect, now we are close, because we know the wallets current keys match up with what the exchange is trying to use.
I see that balance you have for this address on chainz, yes. 

Let me reproduce this in the PB.exe with my address and see if all is OK (it calls one of the temples for the address balance); need to check a few things.

Ahh, perfect, now we are close, because we know the wallets current keys match up with what the exchange is trying to use.
I see that balance you have for this address on chainz, yes. 

Let me reproduce this in the PB.exe with my address and see if all is OK (it calls one of the temples for the address balance); need to check a few things.

Thank you

Thank you

Ok, so I first went into the PB.exe in debug, and I saw that I had a zero balance, so I bounced Temple1 (which provides the UTXOs back to the c# which gives the sum(balance)).
Then I realized, I had a 0 balance because my wallet spent the coins to myself, so then I funded my address and hit refresh and I could see my balance.
(So now Im not sure if it was the bounce or the other thing).
Anyway, just for the sake of testing, I put your address in my debug code and it was able to see your correct UTXO set and balance.
Can you try now and relaunch it and see if all works fine?

If it does not let me know and we can go further - probably by putting logging in the pb.exe UTXO area for this issue.

Ok, so I first went into the PB.exe in debug, and I saw that I had a zero balance, so I bounced Temple1 (which provides the UTXOs back to the c# which gives the sum(balance)).
Then I realized, I had a 0 balance because my wallet spent the coins to myself, so then I funded my address and hit refresh and I could see my balance.
(So now Im not sure if it was the bounce or the other thing).
Anyway, just for the sake of testing, I put your address in my debug code and it was able to see your correct UTXO set and balance.
Can you try now and relaunch it and see if all works fine?

If it does not let me know and we can go further - probably by putting logging in the pb.exe UTXO area for this issue.

Hi Rob,

I tried again also put some more money in to the address but it still shows as 0. Also did wallet repair , refresh, anything else i can try.

Hi Rob,

I tried again also put some more money in to the address but it still shows as 0. Also did wallet repair , refresh, anything else i can try.

Ok, no problem, at least we have a clear idea where the issue is now.  Ill add some detailed logging in that area and let you know when its ready to test.

Thanks.

Hi Rob,

I tried again also put some more money in to the address but it still shows as 0. Also did wallet repair , refresh, anything else i can try.

FYI: I installed BBP on one of my remote Windows server cloud machines (IE on a faraway network) and tested the pb.exe by funding it with a little BBP and I was able to see the coins; so that eliminates the potential firewall issue.   Ill add some logging to the app and let you know when its ready to test.

FYI: I installed BBP on one of my remote Windows server cloud machines (IE on a faraway network) and tested the pb.exe by funding it with a little BBP and I was able to see the coins; so that eliminates the potential firewall issue.   Ill add some logging to the app and let you know when its ready to test.

Thank you very much Rob, no problem at all i can wait. I'm just glad we can solve it.

Thank you very much Rob, no problem at all i can wait. I'm just glad we can solve it.

Hi Prof B,
So I have some progress for you.
I put the extra logging in PB.exe.  Could you try the following please:
- Close Portfolio Builder
- Close Extensions EXE
- Re-click bbp extensions from the left menu of the core wallet (after the wallet is unlocked)
- Extensions appears
- It should auto upgrade pb.exe up to 1.87
- Launch PortfolioBuilder
- Go to trading room exchange
- Click refresh to get your balance
- Logs in this app are located at:
c:\inetpub\wwwroot\bms\bms.txt
Check log for "12/9/2025 5:54:43 PM: GETTING BBP BALANCE FOR ADDRESS your_address"
Check to see if it receives a utxo set
Plz paste here if it does not
Also when you see the temple host and port that it calls, you may try to telnet to that host and port from the command line and verify your firewall outbound is open on port 20000.